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Grand Diamonds is a licensed importer and exporter of fine diamonds and diamond jewellery. We offer our clients the service of secure national and international delivery.
48 hours for all deliveries within South Africa
3-4 working days without any delays in customs
Parcels are delivered within these time frames and if for any reason there is a delay, you will be notified by your sales representative immediately.close
All shipping/delivery is done via RAM couriers or FED EX. Each and every parcel will be delivered with the “safe hands service” with insurance as an optional extra. The cost of shipping/delivery will be a minimum fee of R350.00. Insurance cost of any goods will be charged at a rate a 3% on the total value of the item. Grand Diamonds will not be held liable for any loss or damage on goods/parcels that are uninsured during the shipping/delivery process.
Once your parcel has been despatched from our head office, the customer will be notified via email of his/her waybill number for tracking purposes. This number will allow you to track /locate your parcel in transit until it reaches your chosen destination.
In the unlikely event of lost, stolen or damaged goods the cost of such will be covered by the Courier Company and subject to their terms & conditions.
In the unlikely event of lost, stolen or damaged goods, the cost of such will be covered by our independent insurance company and subject to their terms & conditions.
Grand Diamonds will not be held liable for any loss or damage on goods/parcels that are uninsured during shipping/delivery process.
Grand Diamonds does not include custom duties in its order price. You may be required to pay duties on your parcel upon arrival in your country. Please contact your local authorities/customs to confirm rates/taxes.
Customers have the option of a personal collection at our office in Cape Town city central. Customers are required to bring along proof of identification, invoice and proof of payment upon collection.
Address: 4 Loop Street, The studios, 8th Floor, Suite 801, Cape Town central, South Africa, 8001
4 Loop Street, The Studios
Executive Suite 801, Cape Town
021 418 2880
082 411 6444 (a/h)
Monday to Thursday: 9am - 5pm
Fridays: 9am - 4:30pm
Saturdays: (appointments only)
(Viewing by appointments only)
When I took delivery of the ring it took my breath away. Every detail that i took hours, days and months to resolve from the engraving, the font, the setting, it has all come together absolutely perfectly.So i just wanted to say a huge, HUGE thank you to for your patience, professionalism and for backing up everything that you promised to me. I cannot tell you how much i appreciate how well this process has gone. I am so impressed by you, the craftsmanship of the ring and by my entire experience dealing with Grand Diamonds. I was very nervous to do this online, but i will be recommending Grand Diamonds to everyone who is in the market for a ring.Thank you again, and please pass on my thanks to the team that were involved.
Thank you for the beautiful diamond! If you have an opportunity to visit Asia, I would be happy to play host. Should I have a chance to visit SA, I would be sure to bring my friends and have them visit you for their jewellery needs.
The rings are beautiful. Even though I've now seen many pictures of it and cannot wait to see it on Sunday when I get to South Africa, it is beautiful. Thank you so much.
I received my ring yesterday and it looks great and fits perfect. Thank you so much for the great service once again I really appreciate it.
Thank you so much for a beautiful ring and amazing service! I would recommend Grand Diamonds to anyone in need of a diamond ring.