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Call us: (021) 418-2880 sales@granddiamonds.co.za

How to purchase

Step 1 – Designing:

Our Jewellery Designers go to the drawing board:

You will be presented with one set CAD drawings of your proposed engagement or wedding ring design for approval. The CAD drawing is a 3D blueprint of your ring design which indicates all measurements, diameter and proportions of the engagement or wedding ring design before its made.

Please note only minor edits and tweaks can be made to the design once the design is completed, any major changes will be considered as a new ring design and billed accordingly.

Designing is billed per ring design. Once-off fee of R1500.

Step 2 – Approval:

Your sales representative will email your  CAD drawings of your engagement or wedding rings to you for approval. Only once you have approved the CAD’s do we start with manufacturing your engagement or wedding ring itself.

Step 3 – Manufacturing:

Manufacturing of engagement & wedding rings takes +- 14 working days to complete. Times differ from ring to ring depending on the intricacy of the design.

Step 4 – Day of completion:

On the day of completion your engagement or wedding ring will enter its final stage of production whereby it will go through extensive inspections and quality checks. Upon inspection of the ring your sales representative will send you images of the completed ring. Once you receive the pictures and are satisfied with the end result we will require the remaining 50% deposit(final payment). No goods will be dispatched unless the funds have cleared in our bank account.


Pre-manufactured jewellery:

  • Once you have approved the quotation, we will send you the invoice with all the details of your purchase.

  • Upon receipt of the invoice we require full payment of the amount stipulated on the invoice.

  • Once payment has been made and the funds have cleared in our bank account, only then will our staff begin to package the item for collection or delivery.

  • Collections are welcome during trading hours. Clients have the option of paying for the item upon collection.

Custom Made jewellery:

  • Once you have approved the quotation, we will send you the invoice with all the details of your purchase.

  • Upon receiving the invoice we require a 50% deposit to begin the production process.

  • Once the deposit has cleared in our bank account, the first step of the production process begins.


 

DELIVERY AND COLLECTIONS

National Delivery:

24hrs to 48hrs, overnight delivery to all major cities within South Africa

International Delivery:

3 to 4 working days without any delays at customs

Collections:

Customers have the option of a personal collection at our office in Cape Town city centre. Customers are required to bring along proof of identification, invoice and proof of payment upon collection.

Address: 4 Loop Street, The studios, 8th Floor, Suite 801, Cape Town central, South Africa, 8001

Mobile version: Enabled

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