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We offer a 7 day money back guarantee only on pre-manufactured jewellery.
We offer a 7 day money back guarantee only for customized jewellery with inferior quality or if the item does not match the description from the seller.
Goods must be returned to us undamaged in the original packaging within 5 calendar days. Grand Diamonds will not be held liable for the shipping/delivery costs nor insurance costs of any goods/parcels returned after the 7 day window period.
Should you wish to cancel your purchase within 24hrs of receiving your invoice you will be liable for a 10% handling fee.
Should you wish to cancel your purchase after the 24hrs period of receiving the invoice you will be liable for a 30% handling fee.
4 Loop Street, The Studios
Executive Suite 801, Cape Town
021 418 2880
082 411 6444 (a/h)
Monday to Thursday: 9am - 5pm
Fridays: 9am - 4:30pm
Saturdays: (appointments only)
(Viewing by appointments only)
When I took delivery of the ring it took my breath away. Every detail that i took hours, days and months to resolve from the engraving, the font, the setting, it has all come together absolutely perfectly.So i just wanted to say a huge, HUGE thank you to for your patience, professionalism and for backing up everything that you promised to me. I cannot tell you how much i appreciate how well this process has gone. I am so impressed by you, the craftsmanship of the ring and by my entire experience dealing with Grand Diamonds. I was very nervous to do this online, but i will be recommending Grand Diamonds to everyone who is in the market for a ring.Thank you again, and please pass on my thanks to the team that were involved.
Thank you for the beautiful diamond! If you have an opportunity to visit Asia, I would be happy to play host. Should I have a chance to visit SA, I would be sure to bring my friends and have them visit you for their jewellery needs.
The rings are beautiful. Even though I've now seen many pictures of it and cannot wait to see it on Sunday when I get to South Africa, it is beautiful. Thank you so much.
I received my ring yesterday and it looks great and fits perfect. Thank you so much for the great service once again I really appreciate it.
Thank you so much for a beautiful ring and amazing service! I would recommend Grand Diamonds to anyone in need of a diamond ring.